Available Positions
Salon Operations Assistant
Location: Union City, GA
Pay Rate: $16.50 per hour
Benefits: Paid Vacation and Sick Time, Bereavement Leave
At Toya Rey Salon, we take pride in creating a warm, welcoming environment where our clients feel valued and pampered. We're looking for a Salon Operations Assistant who embodies professionalism, courtesy, and a passion for learning. The ideal candidate will have a strong customer service focus, excellent organizational skills, a talent for driving sales, and the ability to handle situations with diplomacy. A strong work ethic and a high degree of professionalism are essential for this role.
Why Toya Rey Salon is the Ideal Place to Work:
- Supportive Team Culture: Be part of a team that values collaboration, creativity, and mutual respect.
- Client-Centered Focus: We prioritize our clients' experience, ensuring they feel pampered and valued every time they visit.
- Work-Life Balance: Enjoy benefits such as paid vacation, sick time and bereavement allowing you to balance your professional and personal life.
Key Responsibilities:
- Greet clients with a warm and welcoming demeanor, ensuring a positive salon experience.
- Schedule and manage client appointments efficiently, assisting with changes and cancellations.
- Provide exceptional customer service by educating clients on our services and products.
- Exceed guest expectations with a commitment to quality work, attendance, and professional appearance.
- Maximize appointments for service providers, close sales, and encourage guests to pre-book services.
- Perform appointment confirmations and handle administrative tasks with precision.
- Engage in friendly conversation to enhance the client's experience.
- Assist with shampoo services and ensure the cleanliness and sterilization of tools and instruments (sheers, combs, clippers, etc).
- Maintain salon stock, including towels, retail inventory, and back bar products.
- Work both remotely and on-site at the salon, adapting to various responsibilities as needed.
- Commit to a minimum of 30 hours per week, with availability from Tuesday through Saturday. Must be available for late evenings on Thursday and Fridays, and early Saturday mornings starting at 6 a.m.
Skills & Qualifications:
- Strong multitasking abilities and a keen attention to detail.
- Ability to work in a fast paced environment and provide support during busy periods by managing the flow of clients.
- Excellent customer service skills with the ability to handle situations diplomatically.
- Strong organizational skills, with experience in scheduling and administrative duties.
- Retail sales experience with a focus on product education and upselling.
- High level of professionalism in communication, attitude, and teamwork.
- Ability to work Saturdays and evenings as required.
- Previous experience in a salon environment or similar role is a plus.
- Help with other tasks as needed to ensure the smooth operations of the salon.
Join Us:
If you’re passionate about beauty, customer service, and growing within a dynamic salon environment, Toya Rey Salon is the place for you. Apply today and be part of a team where your skills and dedication are recognized and rewarded.